How to set up a Zendesk account (DevHub's Support ticketing platform) to submit a new support request, or to view current open and past tickets within your organization.
If you have ever emailed our Support team (using support@devhub.com), your email has been entered into our system automatically.
1. In this case, you can visit support.devhub.com and click on "Sign In" in the upper right corner:
2. From here, you can either click on "Forgot Password?" under the sign-in details, OR, in the bottom left of the box, select "Emailed us for support? Get a Password", like below:
3. You will then see the Password reset screen:
4. After this, you will be able to use this new password and your email to log in.
If you have not yet emailed support, you can still create an account.
1. Visit support.devhub.com and click on "Sign In" in the upper right corner:
2. From here you can click on "New to DevHub Support? Sign up":
3. Create an account using your full name and corporate/business email address.
If you sign up with an email under your Organization's domain, you will then be able to send new tickets and see your own and your Organization's past tickets under the "My activities" tab within the support panel.
If you do not wish to create an account, you can still submit a support ticket by emailing support@devhhub.com or by using the "Submit a request" link next to the Sign in button.